Business Voice Solution
Most businesses are in a constant state of change and evolution. As they grow, their telephony solution should grow with them – whether that be through adding users and teams, to allowing for their staff to work remotely. Through the evolution of technology and the way we communicate, businesses are looking for multiple avenues of communication within their teams and with their customers – phone, instant messaging, audio/web/video conferencing – essentially, a unified communication platform. With businesses ranging from one user to thousands, from single office to multiple offices, from single location to distributed and remote users, a good communication stategy should include provisions to cover the current business and into the future.
Telephony Done Differently
Uniserve’s communication solution is a full unified communication platform. From interdepartmental communication to outside communication with clients and customers, there are a host of tools available all within the same platform, without needing to purchase individual services. Enjoy fully unified communications for all your users that include instant messaging (IM), collaboration, audio, web, and video conferencing, and find-me-follow-me technology to be reachable in the office, at home, or on your mobile device from a single phone call. Never miss important communication again.
Some of the features we offer above and beyond typical telephony solutions:
- Softphone/Web Client (iOS, Android, Chrome Browser)
- Fax and Voicemail to Text
- Click to Call from Browser
- Full PBX Capabilities
- Auto Attendant/Digital Receptionist
- Call Queues
- Call Recording (with data stored in Canada)
- Advanced Reporting
- Live Chat & Talk website plugin
- 3rd Party Integrations; such as Zendesk, Freshdesk, Zoho CRM, Office 365, etc.
- 100% Hosted in Canada